TCF BANK Took 16,000 out of my account! Mlps, Minnesota

First, my condolences for your loss.

Loss prevention departments deal with items that may not clear/be honored that could cause the account holder and/or the bank to lose money. Was there a check or checks that were deposited into the account in this amount? I worked for another bank and would see similar things when there was concern that a deposited check was fraudulant or for some reason wouldn't be honored when presented to the account it was written on. I would suggest that you visit a branch that you have done business with in the past, speak with the manager and see if (s)he can give you any information. Part of the lack of information might be caused by concern of your involvement with the suspect check. Hope this helps explain what's happening.