Tee 4 Cool Grandma Company Refuses to Refund Money! Internet

 I ordered a shirt for my mother on November 18, 2016. I had not received it by early December and contacted the company. I received no reply. I contacted them again both via email and Facebook. I finally received a reply stating the order was being processed. I had still not received it by December 23 and asked for a refund via Facebook. On December 26 I received an message stating they would not refund the purchase because it would be bad for business. I tried to review the store in Google but there is no store to review. I tried to review the store in its website but unfortunately they only accept reviews on individual products so I tried to review the product I ordered. After submitting the review I received a message stating the review will display once approved by the administrator. No wonder they have such high reviews! They cherry pick the reviews.