Complaint Review: Terminix
Terminix Unethical Practice Arlington Texas
*Author of original report: Additional information on my existing complaint
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I really feel like this company has taken advantage of me for services I absolutely did not need. On or about March 30 2016 Terminix came to my home on their quarterly inspection. After the service I was advised that I had rats in my attic. I thought it strange because they had never checked my attic on their quarterly before and me not being an expert on rat problems believed them.
I wasn't going to get service for it because I am a disabled vet with minimal income and already have service for termites and insects (two separate charges). The technician (Phil) scared me into believing I had a rat problem. He first quoted me close to 10K worth of service but when he saw I wasn't willing to have service done at that price he kept bringing the price down until he bated me. I was finally convinced and was charged $2,449.28 with $458 down using my debit card.
I did not feel comfortable especially because I did not feel enough evidence had been presented to justify the service. After the initial work was done I was shocked at how basic the work was for the amount of money charged. No droppings were shown to me and traps were set but have yet to been touched by any rat or rodent. Also, they only left three traps and they are the kind i could get at the 99cent store.
It has been approximately 7 days and after getting a second opinion, I am convinced that I have been taken advantage of. I have attempted to make contact with a supervisor or manager and to no avail. Furthermore, I have found similar complaints from Terminix customers having the same issue as I. The loan amount is through ServiceMaster Acceptance Company ($MAC) starting May 13, 2016 I will be charged 165.94 for 12 months.
This report was posted on Ripoff Report on 04/11/2016 12:42 PM and is a permanent record located here: https://www.ripoffreport.com/reports/terminix/arlington-texas-76013/terminix-unethical-practice-arlington-texas-1299139. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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