The College Network The college network makes promise and offers support. When you try to call them, they are far from helpful. They take individuals money and make them helpless. They make promises they do not uphold and are allowed to do this. They have figured a way to make money off of hard working hopeful people. Promising to be there, yet they are not. They are robbing people and not having to do anything for the money they are taking. Indianapolis Indiana

Ms. Dietz,

According to our records, you have not expressed your dissatisfaction to Customer Support when you have contacted us for assistance. In fact, we see that you have passed your first exam attempt. Congratulations! Your hard word and dedication are paying off.

We are puzzled as to why you would say we have not been supportive or provided assistance. Our records show that we have completed your welcome call, guidance call, a scheduled follow-up call, and your unofficial course analysis as well as assisted you over the phone on multiple occasions.

Although we are not aware of any unkept promises or a lack of support or assistance, clearly you feel as though you are not being adequately helped. Someone will be contacting you this week to discuss your concerns. Your success and satisfaction with our products and services is important to us.

If you have any questions in the interim, please contact Customer Support at 1-800-634-1443.