The Company Store Poor Customer Service La Crosse, Wisconsin Wisconsin

Very disappointing customer service.   I was sent the wrong size flat sheet. The package says "Queen," which what I ordered.  But, the sheet itself says it's a King.  Way too big.  

I had ordered the entire sheet set when I saw and liked it a couple of years ago, knowing the set would only be available for a limited time.  I had plenty of other sheets and didn't need to use the new ones right away. The packaging said "Queen," so naturally, I trusted that is what I was sent.

I opened the packages today and discovered The Company Store's mistake.  I called, but they won't give me a refund or exchange, even though it's their fault that they mislabeled and sent the wrong size. The only "excuse" is the passage of time.  The sheet has not been used, and it was not my mistake to begin with.  Shoppers beware.  This company does not stand behind it's products unless you promptly discover their mistake.  I expected a better response from this company.   Walmart treats its customers better.