The Owners' Advocate TOA guarantees to cancel time share contract-for an upfront fee. Customer service great until $$ paid. Initial letter supposedly sent to TS as promised. Now TOA almost never answers phone/emails. When Internet

The Owners Advocate guarantees they will terminate your time share contract - for a fee. Do not fall into their scam.

Customer service is great until they get your $$. They no longer answer calls or emails, even though they know we are getting calls/letters from the timeshare company. Early on, when they did respond to calls/email, vague answers and/or promises of future contacts were made but nothing ever happened. In my dealings with them, I have only talked with four people, other fathom departments are referred to but I can never be connected to anyone else and all calls/email are routed through one contact. I now wonder if this company is no more than a few scammers and a phone bank.

This company preys on individuals who are desparate to get our from under a bad decision in purchasing a time share. By forking over more money to this company, you simply throw more money away.  Avoid them.  I don't know what the answer to a bad time share purchase is, but TOA is not the answer.