The Unlock Pros LLC Company robbed me of $70 for a service I cannot use! Las Vegas Nevada

I bought a Galaxy S5 Active off Craigslist to be used on Cricket service.  Two days later my account was suspended for what was told to me to be a blacklisted IMEI (stating the phone is reported lost or stolen).  

I saw claims online from The Unlock Pros LLC stating that they could fix my phone so that it could be used.  After a payment of $69.95 I was prompted to download a bunch of software on my computer and set up a time with a technician to fix my phone remotely.

At the end of the online chat session with the technician after his supposed "repair" he told me that my phone has a new IMEI now and that I can just call the company, give them the new IMEI and get my service restored.

Upon calling Cricket they told me that the "new" IMEI already belongs to a Cricket customer and they could not reactivate my service since the IMEI was active on another customer's active account.

I contacted The Unlock Pros both by chat and by phone and was basically told by both individuals (who I now believe to be the same person) that they did the job that I paid for and could not give me a new IMEI number, basically blaming the phone company and stating that the phone company was trying to scam me into buying a new phone.

I am currently pregnant with 3 children and taking care of my fiance who was recently involved in an accident and is not paraplegic and in and out of the hospital so I need a working phone.  When trying to explain that to whoever I spoke to at The Unlock Pros, I was insulted with "don't give me your sob story to try to get me to do extra work for you." He stated that he never had that problem with any other customer which is obviously a bold-faced lie since I'm reading all these additional ripoff reports.

I'm now stuck with a phone I cannot use and no extra money to buy a new one because of the situation my family and myself are in.  I hope that people do research before dealing with this scamming company like I failed to do!