Complaint Review: TicketMaster - Nationwide
- TicketMaster ticketmaster.com Nationwide U.S.A.
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- Category: Ticket Sales
TicketMaster Ticket Rip Off Ticketmaster.com Nationwide
*Consumer Comment: Here is how they do it
*Consumer Comment: That's not unusual
I bought tickets to the October 20th, 2007 Jimmy Buffet at MGM Grand in Las Vegas on 7/4/07. I paid $211 each for "Best Available" seating. I was given seats in Section 111 (near the roof). On Friday, October 19th, I called for additional seats and found out that Section L15, Row H (on the floor) was available. How the hell were better seats available 3 1/2 months after I bought my tickets? Ticketmasters policies need to change as consumers are getting ripped off every day.
John
Porterville, California
U.S.A.
This report was posted on Ripoff Report on 10/22/2007 07:30 AM and is a permanent record located here: https://www.ripoffreport.com/reports/ticketmaster/nationwide/ticketmaster-ticket-rip-off-ticketmastercom-nationwide-280211. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#2 Consumer Comment
Here is how they do it
AUTHOR: Kevin - (U.S.A.)
SUBMITTED: Friday, December 12, 2008
First, when tickets go onsale they only release mostly rows X,Y, and Z. They take the best rows of each section Rows 1-10 and hold them back from the onsale, and divide them between Ticketmasters Marketplace and TicketsNow. They use both the marketplace and TicketsNow as the means for comparison when buyers get "sold out"... they'll even conveneintly direct you to both sites when you get a sold out message.. either that or the last row in the arena.. They then take the remaining held back inventory and put it up at the Ticketmaster auction sitestarting it at face value knowing full well that the public is fooled into thinking that the "secondary market demand" is much higher than it really is. In the meantime, they get a few misguided individuals who buy the tickets on the marketplace and on TicketsNow. Once the auctions no longer receive bids and ticket demand and price drops on TicketsNow, they release the tickets. So, if they held back rows 1-10, you might see row 10 one day, and row 9 the next, or you might see rows 7-10 in one day. Either way, they control not only the supply, but they artificially inflate the demand to fatten their pockets... they save the easiest selling tickets, rows 1 and 2 until the last possible moment. The only reason why they have the TicketExchange (Where fans can resell tickets) is so that they can have "an alibi".. "oh those tickets are fans posting them not us.."... the same goes for TicketsNow which prior to being bought by Ticketmaster was broker only. Ask any broker and they'll tell you that the owner of the best of the best seats for every concert is mysteriously TicketsNow. Again, they made TicketsNow available for "fans to resell tickets" so that they had an out with the brokers... "its not us its the fans".. in the meantime, they create propoganda about brokers and scalpers defrauding people, using these amazing programs to scoop up hordes of tickets etc.. and use that to drive more traffic to their site.. every broker knows exactly what they are doing because they've made a profession out of getting the best tickets and now, none of them can get them, yet "the general public can and all decide to post the tickets on TicketsNow and Ticketmaster's marketplace"?? c'mon people, wake up! Many employees of TicketsNow prior to Ticketmaster buying TicketsNow have either been fired or have stepped down. You tell me there isn't something fishy going on. If only I could come right out and give you the name of the employee who divulged all of this to me without incriminating him, we'd have one hell of a good lawsuit.

#1 Consumer Comment
That's not unusual
AUTHOR: Past Ticket Employee - (U.S.A.)
SUBMITTED: Sunday, December 07, 2008
Nine times out of ten Ticketmaster will release held seats either the day before or the day of the show. It's usually done the day of the show and at the box office of where the show is going to be.


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