Report: #210374

Complaint Review: TIGER DIRECT - MIAMI Florida

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Ripoff Report is Xcentric Ventures

Submitted: Mon, September 11, 2006
Updated: Fri, July 20, 2007
Reported By: — Landrum South Carolina

Author Confirmed

Why?

TIGER DIRECT 7795 FLAGLER STREET MIAMI, Florida U.S.A.

Phone:
Web:
Category: Specialty Stores

TIGER DIRECT Sold Computer with 1 year previous expired warranty Ripoff MIAMI Florida

*UPDATE Employee: Help with your issue

*Author of original report: No response from Tiger Direct

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I purchased a Laptop Computer with a Manufacturers warranty of 1 year from Tiger Direct. When the computer hard disk Drive crashed I tried to claim the warranty from IBM, the manufacturer, and was informed that the warranty had expired one year before Tiger Direct sold me this computer. Because of the warranty denial I had the computer locally repaired and requested reimbursement of the cost.

Letters to Tiger Direct from July 28,2006 and a registered/return receipt letter to the President of Tiger Direct from August 17,2006 remain unanswered as of today, Sept.11,2006

Jurgen
Landrum, South Carolina
U.S.A.

This report was posted on Ripoff Report on 09/11/2006 08:33 AM and is a permanent record located here: https://www.ripoffreport.com/reports/tiger-direct/miami-florida-33144/tiger-direct-sold-computer-with-1-year-previous-expired-warranty-ripoff-miami-florida-210374. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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Updates & Rebuttals

REBUTTALS & REPLIES:

0Author

4Consumer

0Employee/Owner

#4 UPDATE Employee

Help with your issue

AUTHOR: Alex - (U.S.A.)

SUBMITTED: Friday, July 20, 2007

POSTED: Friday, July 20, 2007

Dear Customer:

We apologize for any inconvenience you may have experienced, and if the issue has not yet been resolved, I would be glad to assist you. To begin, please email me at alex@help.tigerdirect.com with your Tiger Direct order number in the subject line, as well as a brief summary of your issue in the body of your email. Your issue will be researched, and we hope to resolve it for you as promptly as possible.

Sincerely,

Alex
Tiger Direct Customer Service/Web Response

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#3 UPDATE Employee

Help with your issue

AUTHOR: Alex - (U.S.A.)

SUBMITTED: Friday, July 20, 2007

POSTED: Friday, July 20, 2007

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#2 UPDATE Employee

Help with your issue

AUTHOR: Alex - (U.S.A.)

SUBMITTED: Friday, July 20, 2007

POSTED: Friday, July 20, 2007

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#1 Author of original report

No response from Tiger Direct

AUTHOR: Jurgen - (U.S.A.)

SUBMITTED: Friday, March 02, 2007

POSTED: Friday, March 02, 2007

Even after Better Business Bureau in Miami contacted Tiger Direct, they did not respond, except to state they never received a complaint from me, although I have a return receipt copy of the post Office.

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