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Report: #210132

Complaint Review: TigerDirect - Miami Florida

  • Submitted:
  • Updated:
  • Reported By: Lawrenceville Georgia
  • Author Confirmed What's this?
  • Why?
  • TigerDirect 7795 W Flagler St. Suite 35 Miami, Florida U.S.A.

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I purchased an Acer laptop from TigerDirect with a $100 rebate. The rebate was filed and accepted via OnRebate. OnRebate status says that the rebate has been accepted but payment is Pending as of 6/28/06.

I sent an email to OnRebate about 20 days after the Status was designated Pending. They responded with "wait 30 days".

At 30 days I sent another email to OnRebate with no response.

At around 90 days I have sent additional emails to OnRebate and TigerDirect with no response.

I will file shortly with the FTC and state attorney general as well as the BBB. I consider TigerDirect responsible to ensure that its rebate fulfillment center is honest so they are named in this complaint instead of solely OnRebate.

Matt
Lawrenceville, Georgia
U.S.A.

This report was posted on Ripoff Report on 09/08/2006 06:47 PM and is a permanent record located here: https://www.ripoffreport.com/reports/tigerdirect/miami-florida-33144/tigerdirect-onrebate-rebate-ripoff-miami-florida-210132. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
2Consumer
0Employee/Owner

#2 Author of original report

Resolved Thanks RipOffReport for providing a forum and I appreciate that Daniel from Onrebate took the time to respond.

AUTHOR: Matt - (U.S.A.)

POSTED: Friday, October 06, 2006

After contacting Daniel Jesus at Onrebate the rebate was processed and in my mailbox within a week. Thanks RipOffReport for providing a forum and I appreciate that Daniel from Onrebate took the time to respond.

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#1 UPDATE Employee

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AUTHOR: Daniel - (U.S.A.)

POSTED: Wednesday, September 13, 2006

Dear customer,

We would like to assist you in receiving your rebate check. Please send an e-mail to daniel.jesus@onrebate.com and give a short explanation as to what the issue is with your rebate payment.

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