Timepieces International Timepieces International Will I receive my exchange or not? Fort Lauderdale Florida

I ordered a watch and ring from Timepieces International from a magazine that my husband brought home.  The jewelry was beautiful and at a good price.  The sale was buy one get the second item free, which was terrific.
The trouble started when I completed the order off the internet. 
I got an order # but there was no way to check on the order off their web site.  So, after 2 weeks and nothing, I called.  They claim to be in Fort Lauderdale, Florida, but guess what?  I got London, England.  They said the watch was on back order and it would be sent out on the 12nd of July.
That day came and went, and no order.
I called again and they said it would be sent out the next week.
Well, it finally came.  A beautiful watch and a ring, that was ordered.
Of course the ring had to be sent back to exchange the size.  So this circus started all over again.  I sent the ring back and am still awaiting a replacement.  I have been waiting and calling - getting the stall tactic from them - for two weeks now.
Please, if you want to get a beautiful watch or ring, order from a reputable company, not these goofs!