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Report: #1370804

Complaint Review: Tivo - Nationwide

  • Submitted:
  • Updated:
  • Reported By: Anonymous — Peabody Massachusetts USA
  • Author Not Confirmed What's this?
  • Why?
  • Tivo Nationwide USA

Tivo Units can't properly handshake with hdmi Nationwide

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 It's a known oroblems on the forums from multiple customers. TiVo will not handshake properly with the tv. The result of this is, when you start your tv the TiVo box will not send any video to the tv. This forces the user to remove and reconnect the hdmi cable for the box to work. Or you can reboot your TiVo box to get it to handshake. Calling TiVo support means the support person ignores the problem and follows their support script where they ask you to reboot. When the the box starts broadcasting video again, they declare it fixed and hang up. Of course this happens nearly every time you go to watch tv. Their old boxes never had the issue. I'd recommend steering clear of any of their hardware until the problem is resolved. I'm a long time customer and I think I'm done with them.

This report was posted on Ripoff Report on 05/02/2017 05:59 AM and is a permanent record located here: https://www.ripoffreport.com/reports/tivo/nationwide/tivo-units-cant-properly-handshake-with-hdmi-nationwide-1370804. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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