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Report: #682646

Complaint Review: Tom Tom - Boston Massachusetts

  • Submitted:
  • Updated:
  • Reported By: IdahoTom — Bellevue Idaho USA
  • Author Not Confirmed What's this?
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  • Tom Tom Boston, Massachusetts United States of America

Tom Tom Failed to download purchased map Boston, Massachusetts

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I ordered and paid for a US map from Tom Tom. They never downloaded the map. When I called they directed me to a site in the UK, this process took two hours They (UK) never answered my request nor downloaded my map. I got an email saying they would consider my case closed if I don't respond in 72 hours but the link they sent was a dead end. They know that if they stall and put you through hoops that you will eventually figure out that it's not worth the effort to recover that small sum of money, in my case $34. I suggest buying a Gxxxx, (((REDACTED)))the little more you pay is well worth it if you ever need support or a refund.

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This report was posted on Ripoff Report on 01/14/2011 12:32 PM and is a permanent record located here: https://www.ripoffreport.com/reports/tom-tom/boston-massachusetts-/tom-tom-failed-to-download-purchased-map-boston-massachusetts-682646. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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