TRACFONE NET10 Prepaid Cell Phones Internet

TRACFONE which also IS NET10 is a total rip off.  They are just AT&T network's LOWEST QUALITY access with BAD CUSTOMER SERVICE, FAULTY PHONES, INCOMPETENT PROCEDURE, and completely unable and unwilling to efficiently solve the problem.  My Samsung phone is not working, but they insist that I call them on my dime.  I have spent hours on the phone with them.  I have lost hundreds of prepay minutes, and they are complete THIEVES.  They have wasted MORE OF MY TIME then I can bear, and YOU WILL GET NOWHERE WITH THEM.  Technically I have never had worse coverage and service in my area when the phone was still working (which was about 5 weeks).  THEY WILL CHARGE YOU FOR MINUTES WHILE ON THE LINE WITH CUSTOMER SERVICE AND THEY ARE STUPID AND SLOW.  DO NOT WASTE ANY MONEY OR TIME ON TRACFONE OR NET10.  THEY ARE THE WORST.