Complaint Review: tracfone - Miami florida
tracfone - Minutes & Text time STOLEN by tracfone, Miami florida
*UPDATE Employee: tracfone - Minutes & Text time STOLEN by tracfone, Miami florida
*REBUTTAL Owner of company: tracfone - Minutes & Text time STOLEN by tracfone, Miami florida
*Consumer Comment: This Is A Well Known GARBAGE Company!
My phone had been working fine until I joined tracfone.
I had added more time to my phone. So, then I had 947Mbps DATA, 220 minutes TALK, 471 TEXT.
I verified this using my online tracfone account.
I went to message someone the next day and found messaging BLOCKED. I could not send messages!
My call to tracfone CS went 25 minutes - nothing was resolved except that they said I DID NOT have 220 minutes, I had only 37. I DID NOT have 471 TEXT, I had only '0' text. Interesting the DATA was correct at 947.
No internet services have been provided to me even tho I have 947Mbps available. There is NO INTERNET in public, I had to find free wi-fi instead.
tracfone has been a nightmare. This company is totally useless.
I guess their business model is to now 'rip off' people.
Sad, once it was a fine company. But that time has passed. AVOID. AVOID. RUN.
This report was posted on Ripoff Report on 09/28/2018 11:40 AM and is a permanent record located here: https://www.ripoffreport.com/reports/tracfone/miami-florida-33178/tracfone-minutes-text-time-stolen-by-tracfone-miami-florida-1462823. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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