Complaint Review: Tracfone - Miami Florida
Tracfone Never refunded over $180 for an Iphone I mailed back Miami Florida
*Author of original report: Rebuttal..
*UPDATE Employee: Tracfone Never refunded over $180 for an Iphone I mailed back Miami Florida
In November, I bought an Iphone from Tracfone. This has been my preferred company for many years due to being a safelink customer and their prices are the most reasonable around, however in December after taking the Iphone to the Apple store and having issues getting it set up, I sent the phone back in a Fedex prepaid package. Never received a refund. Have called numerous times and they claim not to even have the purchase in their system, which seems very dysfunctional. Now it is March and still no refund.
How am I even supposed to call them when I don't have a working cell phone? I mailed a letter to them regarding this matter. Still no response. I want my money back and will go to any means necessary whether this is People's Court, small claims court whatever.
I have also bought over 1100 minutes sitting in my account which I can not use because the phones I have bought on their website for cheap, do not use SIM Cards and are not smartphones. When I try to use those minutes, I am told I have to buy a new card.
I want my money refunded. I will continue fighting this until you refund me my money. Never seen a corporation so poorly run in my life. This is ridiculous that you have no record of purchases or returns. Very questionable business practices.
Already contacted the news to help me recover my money. Get it together cause you just lost an amazing, loyal customer.
This report was posted on Ripoff Report on 03/04/2018 01:01 PM and is a permanent record located here: https://www.ripoffreport.com/reports/tracfone/miami-florida-33178/tracfone-never-refunded-over-180-for-an-iphone-i-mailed-back-miami-florida-1432418. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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