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Report: #1350461

Complaint Review: Tracfone - Miami Florida

  • Submitted:
  • Updated:
  • Reported By: Dan — Two Rivers Wisconsin USA
  • Author Confirmed What's this?
  • Why?
  • Tracfone 9700 N.W. 112th Avenue Miami, Florida USA

Tracfone Tracfone Ripped off minutes Miami Florida

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I purchased a new Tracfone to replace my old Tracfone and it is advertised that all Voice, text, and data minutes will transfer. Before I started the process of switching the phone I went to my Trac Phone account on line to verify the minutes remaining and even screen printed it. After transferring the phone over I went back to verify that all the minutes updated and none of the data minutes transferred 3785.78 and Voice and text were short 600 and 330. After a lot of time on the phone they were unwilling to do anything to fix the discrepancy.

From what I have been reading on other posts this appears to be fairly common practice from Tracfone and believe that a class action lawsuit would more than likely turn up many many more customers that have had this happen to them. This is a dishonest practice the equates to theft!

Tracfone has already had to agree to a 40 million dollar settelment for another dishonest practice  prepaidphonerefund.com/

It is time to slam them for this too!

This report was posted on Ripoff Report on 01/17/2017 03:59 PM and is a permanent record located here: https://www.ripoffreport.com/reports/tracfone/miami-florida-33178/tracfone-tracfone-ripped-off-minutes-miami-florida-1350461. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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