Tracfone Paid for airtime that I cant use Miami Florida

I purchased a tracfone for my 89 year old father in case of an emergency. I paid 30.00 for airtime.

Then after emailing, calling, receiving 2 new sim cards, reprogramming the phone, and it still DOESN'T work (I can't call out, I can't receive calls, I can't call customer service with it, it displays "unregistered sim", "no service", and "emergency only") that I CANNOT GET REFUNDED FOR THE 30.00 I PAID TO SET THE PHONE UP FOR MY FATHER!

I have called the corporate office and am at my wits end since I spent the 30.00 for the air time that can't be used plus the cost of the stupid phone.

The only thing I get is, "we cannot refund your money" BASICALLY! YOU PAY FOR SOMETHING YOU DON'T GET! That's a SCAM and a RIP OFF! Something needs to be done about Tracfone and their deceptive practices.

They are getting money for something they are not returning in services. I was and am willing to even send them the SIM cards back to them.

Cheryl
brooklyn, Michigan
U.S.A.