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Report: #1293960

Complaint Review: tracfone - Nationwide

  • Submitted:
  • Updated:
  • Reported By: Koba — circle pines Minnesota USA
  • Author Not Confirmed What's this?
  • Why?
  • tracfone Nationwide USA

tracfone DO NOT DELIVER Nationwide

*UPDATE Employee: tracfone DO NOT DELIVER

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I ordered a bundle (phone + air time) with FEDEX overnight, March 14th at noon CST.

The package nevver came. I couldnt talk to a live person. call was dropped 5 times!

worst part is that I stayed home during the WHOLE day. I needed the phone a few hours ago.

the result was a 68.00 USD taxi fare.

This is unbelievable. I could not get a real person on the phone...  and + when we click on LIVE CHAT, it does not appera. it goes on... When we click on "contact us via EMAIL" it leads to a page without any email available. the link is http://www.tracfone.com/contact.jsp?task=contact

 

 

 

This report was posted on Ripoff Report on 03/15/2016 10:30 PM and is a permanent record located here: https://www.ripoffreport.com/reports/tracfone/nationwide/tracfone-do-not-deliver-nationwide-1293960. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
1Consumer
0Employee/Owner

#1 UPDATE Employee

tracfone DO NOT DELIVER

AUTHOR: TF01 - (USA)

POSTED: Wednesday, March 23, 2016

Hi Koba,

Good day.
I work with TracFone Wireless.  I read your post on this blog and we are sorry for the inconvenience. Should you need further assistance, please send us an email to TF.CorpResulutionTeam@tracfone.com or you can chat with us live @ http://bit.ly/18WfOoC. Thank you.


Julie
TracFone Wireless

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