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Report: #1151478

Complaint Review: tracfone - Select State/Province

  • Submitted:
  • Updated:
  • Reported By: George — Rockford Illinois
  • Author Not Confirmed What's this?
  • Why?
  • tracfone Select State/Province USA

tracfone TOTAL RIPOFF!!! florida

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I attempted to activate a new cell phone with my existing phone number.

After numerous phone calls to customer disservice,  I was told the brand new tracfone was defective. If I wanted cell phone service,  I was told I had to order another phone.

The new phone couldnt be activated either.  This time I was told they had to send me a new SIM card.

After receiving the new card, I called to activate it. Techs didnt know how to activate it. After several phone calls, I reached a tech who was able to activate it.

The following day, I learned she activated it with a different phone number.

I called back and was told they could remove the new pjone number and add the correct number. They couldnt. 

Each call (over 30) was the same script. Power the phone off. Power the phone back on and make a call. As insane as it was, I followed their instructions each time.

After 8 days without service, the manager told me I had to wait 24-48 hours for it to be reset.

I gave them 70 hours. It still doesnt work. They want to send another SIM card.

 

I dont give a crap what they do.

Im getting a different company.

 

 

This report was posted on Ripoff Report on 06/02/2014 11:46 AM and is a permanent record located here: https://www.ripoffreport.com/reports/tracfone/select-stateprovince/tracfone-total-ripoff-florida-1151478. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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