Tracfone Tracfone.com customer service not effective with basic issues I faced. Such as: access to my account, checking my balance and access to paid international calls. They said finally that something on their website "under improvement" and sent me again to phone number I called bunch of times before. Tracfone.com is mess, and their customer service is mess Nationwide

I've spent 8(eight!) hours today messaging, chatting on tracfone.com web-site and talking by phone with Tracfone representatives. I'm now in same point where I started. I was not able to log in my account, asked a link for "forgot password", never got it automatically to my email. I got temporary one being chatting with Tracfone service. Reset password finally. Logged out. After that I was not able to log in again. And a few times so! Startin chat, explain them my problem, and being sending Now I am not able to log in my account using my password. I bought $10 Global call card three weeks ago. Downloaded an app. I am not able to make an international call. I was kicked out for hours with this problem from one Tracfone representative to another one. Nobody able to figure out a reason and help me. I could not find the $10 Global call card I bought on my balance. I have an immediate life matter health issue with my single family member in other country and not able to contact to her for Tracfone issue reason. I ask to help me, please, with: - normal access to my account at Tracfone.com - access to my Global call card balance at Tracfone.com  - normal access to international calls that i paid and have no chance to use it at Tracfone.com