TransUnion credit report Scam artist with a capitol S. California

on the 27th of January,14, I applied for a loan and had to give a credit report, they said it was free and linked me with Transunion credit service, i got the report and as soon as i had finished the loan application i e mailed to close the transunion account since that day i have sent 8 e mails to several of thier e mail addresses as i was getting no response from them. i was then on feb.3, 14 charged $17.95 for their service as a monthly deal, which i did not sign up for. finally today 2/20/14 i called and finally got the account closed but can not be given a refund as their addresses are not for sending e mails to them, as they say on their site, the contact us means nothing except you can not get your money back they stole from you. i feel they are as big a scam as there is on line today and to many of up get suckered in because some sites make you give a credit report and most of the redirect you to transunion, i wish i could git my refund but it will not happen so beware friends don`t use them for any reason.