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Report: #1474103

Complaint Review: TurboTax - California

  • Submitted:
  • Updated:
  • Reported By: Stacey — HOUSTON TX United States
  • TurboTax California United States

TurboTax Intuit Charged for Filing Fed Tax that was rejected ,and tried to charge me again to correct something that wasn't wrong California

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I called Turbo Tax to try reslove an IRS rejected Federal tax filling issue with my taxes that was told was wrong the infomation was wrong but correct, Rejection code R0000-503-02.

I called 6 times to speak to customer service which i couldnt speak to because no information of my account history was found all i cold get was a repeating  robot system refusing to get me to a live person.

I went on line and checked the information in my account and verified it was correct. I my checked the tax information and resubmitted and again i was told it was regected by the IRS i then logged on to my filed taxes to reverify and it disappeared just my name, address and no history of my taxes being filed, but they did withdrew the money from my debit card and tried to Charge me again as if i never did my taxes after i couldnt find any of my tax information.

I went to HR block did my taxes with the same infomation and it went through without issue.

This report was posted on Ripoff Report on 02/22/2019 05:30 PM and is a permanent record located here: https://www.ripoffreport.com/reports/turbotax/california/turbotax-intuit-charged-for-filing-fed-tax-that-was-rejected-and-tried-to-charge-me-agai-1474103. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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