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Report: #1292285

Complaint Review: TWC - Nationwide

  • Submitted:
  • Updated:
  • Reported By: Maggie — Moreno Valley California USA
  • Author Not Confirmed What's this?
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  • TWC Nationwide USA

TWC Time Warner Cable Nationwide

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 I recently contacted twc to have TV & Internet services , equipment was mail out to my residence for me to Intall it, when i open the boxes it was not the porpertirs cables , then contacted customer service, they sent a technician 2/12/16 Internet was not warking I was advice by the technician that I need to contacted customer service again to have service activated. Which I did the two days later turned tv on I find out that the package that I was offered was not what I had, I only have 2 channels 34 and one movie channel contacted customer service cancel all the services the customer services representative advice me that there were not fees for those 2 days, I contacted twc 3/4/16 to request Internet services wirh a fee of $34.99 , I got a phone call today that my account was past due in the amount of $114. 47? Talk to an associated indeed he stated that my a charges biking 2/1/16 till now , even do the equipment was not Intall until February 12 and services starter 27 they invited that I need to pay for it. Need some help I been on the phone numerous times.

This report was posted on Ripoff Report on 03/08/2016 12:34 AM and is a permanent record located here: https://www.ripoffreport.com/reports/twc/nationwide/twc-time-warner-cable-nationwide-1292285. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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