Complaint Review: TXU Electric - Dallas Texas
- TXU Electric txu.com Dallas, Texas U.S.A.
- Phone:
- Web:
- Category: Utility Companies
TXU Electric Ripoff, Dishonest rude fraudulent billing practice and sloppy record keeping Dallas Texas
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The short story:
TXU electric billed me for an address I never lived at ( while they were also billing me at the place I did live.) then 3 years later they are trying to make me pay for 2 residence's that are in the same complex as my current residence. I had to re pay a deposit and every week I spend hours frustrat4ed on the phone with a rep from txu.
Dont ever think that because you got the name, date and id number of the rep your dealing with counts for anything.
IT doesnt and boy will they tell you that when you say I spoke with so and so on this date and they said this the rep your are dealing with will say sorry we have no record of that. Even if you say make sure you are noteing this or can you record this conversation doesnt mean a thing.
I have fought for 3 years and to no avail. Dont use TXU they will rip you off and lie to you.
Kourtnie
Irving, Texas
U.S.A.
This report was posted on Ripoff Report on 12/24/2006 07:19 PM and is a permanent record located here: https://www.ripoffreport.com/reports/txu-electric/dallas-texas/txu-electric-ripoff-dishonest-rude-fraudulent-billing-practice-and-sloppy-record-keeping-227057. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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