Complaint Review: ultra mobile - Internet
- ultra mobile Internet USA
- Phone:
- Web: ultra.me
- Category: Questionable Activities
ultra mobile STAY AWAY Internet
*UPDATE Employee: More information required
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Stay away - they are scammers. Release your card information to them at your own risk! I'm a victim. Instead of charging $19 a month like they claim, I got a bill from powersport superstore ($178), redbox dvdreservation ($1.63) and etsy.com ($178) immediately after releasing this information to them.
I switched from ptel because they are winding up their operations, so they sent out sms to switch to ultra and some other recommended networks. They promised we would get $10 discount when we switch.
I did switch and called to claim the discount, and alas the other guy on the phone with Asian accent retorted: "who told you we're giving out $10?" I went ballistic on him, I was so peeved that i was yelling at the top of my voice.
So I called again to get the necessary information for porting to other network. Weeks later i received a call again with a promise to fulfill the discount, I gave all my card information again, and immediately I was billed by stores I had no business with. Bill is as attached.
You've been warned!
This report was posted on Ripoff Report on 03/26/2016 10:50 AM and is a permanent record located here: https://www.ripoffreport.com/reports/ultra-mobile/internet/ultra-mobile-stay-away-internet-1296062. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 UPDATE Employee
More information required
AUTHOR: Ultra Mobile - (USA)
SUBMITTED: Tuesday, March 29, 2016
Hello.
I'm looking into the issue that has been raised, however I need more information.
Please can you contact support@ultra.me with your Ultra account number or phone number so that we can address this further.
Thank you
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