Ultra Mobile theft and customer service -100% guarantee N/A Internet

 The first time I got to Ultra Mobile, I thought I will be no difficulty about it. In the month of February, my plan should be ended in 24th. A week early before the 24th, one of the customer service representive call and suggest me I should apply for an auto recharge and I will get $5 to my wallet. Before I accept, I ask what if I don't have enough money in my account? He said that I can cancel the auto recharge after I apply. Then i accepted it. He told that I will received a call to get help to set the autorecharge up. After that day, they automatically set up the auto recharge without me. No problem. I logged in to my account and saw my account status. It says I am having an auto recharge so I cancelled the auto recharge by myself before the 24th. At 25th, my account was suspended. The 27th, today, I payed my bill by cash to the agent. At the end of my work I was about to send money to my fiance. I checked my account I noticed that $32.57 from my account. That means pay for my bill twice. I call the customer service representative and told him I pay the bill twice. He said that I didn't cancel the auto recharge and they can't do any refund. He also said that my plan should expire on 26th. So that means everytime I log in to my account online the info shown online is a lie? I ask him I want to talk to the supervisor. He refused. So, my conclusion is why there is company that have a bad machine system that charges money without a reason and a company that makes no refund? I have learn my lesson that I shouldn't be in service with that illegal compan like ultra mobile. There is no company here in USA that makes no refund to customers. But don't worry. I will take that responsibility and endure that torment that I have spent my money on theft who took my money without a permission. I will endure it cause I am a man. And in the future I will make my own business that will be more successful and more ambitious. My business will be your competitor and will win. I will do anything to make my customers happy. And y'all (Ultra Mobile) will lose cause you don't want anything but money. You just left me angry and that can happen to everyone and that is bring you down cause no custumer, no company. Eventually, you will go down soon and that is why I am happy.