Ultra Mobile Mislead Customers Decatur, Georgia Nationwide

Feb, 2013 was when I joined Ultra mobile with the impression that Unlimited talk is Unlimited and $20 credit to call International will be as they stated but after one year of service with them, I was informed that I can only receive $10 credit. Even though, I was upset but I still manage to hang with them. Today June 11th, 2014, my phone got interrupted and my plan will not expired until June 14th.

I gave them a called and I was told that my unlimited talk was abused and over used. I was flabbergasted to hear that unlimited talk is not unlimited that I can pay another $20 to get my phone activated until June 14 to pay another new service plan.

This is America, I turned around and took my phone to Metropcs. Within 15mins, I got my service on with the new company called Metropcs and I got better plan with them.

I called Ultra Mobile to get my $4.07 credit that I paid for International call credit and I was told that since I have left them, I will not get my money back. As a result, I decided to write this review to advice other consumers out there to beware of Ultra Mobile for their misleading and ripoff services.

Thank you.