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Report: #385667

Complaint Review: United Processing - Jacksonville Florida

  • Submitted:
  • Updated:
  • Reported By: Satellite Beach Florida
  • Author Confirmed What's this?
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  • United Processing 101 Century Drive, Suite 107 Jacksonville, Florida U.S.A.

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In 2003 I took out a payday advance loan at one of "those" places for a little over $500. When it was time to pay them, I still was short funds, so I kept re-doing the loan. I had an old car, it was summertime in Florida, the electric windows completely died with the windows UP, and I had to get the window motor fixed. The manager suggested a two-week extension. I asked for it in writing. He said not to worry; it's verbal, but he did write down my new due date on a little green card. I had already paid down about $250 of it at that point.

One week later a woman called from that office and told me my payment was due. I told her who had suggested the extension, and asked if I needed to come in and show her the card. She said that would not be necessary. Then she deposited the check, resulting in NSF. The NSF resulted in more NSFs, plus penalties from the people who got the checks, costing me about $160. My position was, deduct the $160 from my balance, and that is what I will pay you. We never quite came to an agreement.

It is now 5 years later, and I get a voicemail in great detail (which of itself is illegal when making a collection call, due to the privacy laws). The woman said her name was Angela Davis, and she presented herself to be of an official capacity in Brevard County.

Believing I was calling the State of Florida, I furnished her with my new name, new address, etc. She accused me of "having all these aliases." I stated for the second time that the check had been written when I was still legally married to my previous husband, had taken back my maiden name when I divorced him in 2004, and had married my present husband in 2007, "in my Church, in the eyes of God, and also in the eyes of the State of Florida."

She went completely ballistic. She began shrieking about how I should get on my knees and repent immediately. I kept trying to talk reasonably to her, but she was like a woman possessed. (Actually she reminded me of those so-called "Christians" who bomb abortion clinics. She sounded very violent and very unstable.)

She was demanding I settle the debt immediately over the phone, said there would be a warrant out for me "in 24 to 48 hours" (also amazing since this was a Friday, and the Courts don't work on the weekend), and said the Statute of Limitations in the State of Florida for a NSF check over $500 is ten years.

I hung up on her and went to my local Courthouse to pay the balance of $300 with my debit card. They could not find any paperwork on me. When the clerk asked me very slowly, "What makes you think you were talking to the State of Florida?" the lightbulb went off and I realized something was very, wrong.

I did a Reverse Phone Book search and found this is actually a collections agency!!! This Angela Davis actually threatened me with ARREST!!!

I used to do professional collections. I can assure you that she violated the collections law on several counts.

The quesion now is...what are we going to do about it?

Lynda
Satellite Beach, Florida
U.S.A.

This report was posted on Ripoff Report on 10/28/2008 01:18 PM and is a permanent record located here: https://www.ripoffreport.com/reports/united-processing/jacksonville-florida-32216-9255/united-processing-this-collection-agency-uses-illegal-tactics-and-pure-lies-to-win-jackson-385667. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#7 Consumer Suggestion

United Processing This Collection Agency Uses Illegal Tactics

AUTHOR: The Comsumer Watch Dog Group - (U.S.A.)

POSTED: Monday, November 17, 2008

Linda,

When you took out the the original $500.00 from the Payday Cash Advance Company, you would have had to sign a legal binding contract, with a provision that they would be making auto withdrawal from what ever account you provided to them at the time of the loan, plus the high interest rate that is associated with a payday loan.

I just hope that you have either the bank statement, cancelled check, or receipt from Payday that shows that you paid down on the loan.

As a rule of thumb, collection agencies buy bad debt normally between .03 and .10 on the dollar, from the Original Creditor. In your case, the Payday Cash Advance Company.

The problem is now that you have confirmed with the collection agency, your new name address and all of the information that they need in order file a civil action.

Your will still fall undrer the Florida Status which states "In event of failure to make payment within 30 days after demand, treble amount owed in addition to the amount owed together with bank and court costs and reasonable attorneys' fees, not less than $50 and no more than $2,500. If payment is made in 30 days, a service charge of $10 or 5% of face amount of check, whichever is greater, can be added. In stop payment action, reimbursement for actual travel expenses to holder or agent for filing papers, and for traveling and providing witnesses to an from proceeding."

It is not going to matter to a Small Claims Judge, how they obtained the information.

As to the Collection Agency violating Fair Debt Collection Practice Act, that would be a seperate action. The Collection Agency knows that most people do not know their "RIGHTS" Under FDCPA and they also know that if you did know your rights, that the action has to be filled in Federal Court.

At this point, with the collection Agency, keep a log of your conversation with him/her; and if it is legal in Florida tape the conversation. Florida statue: Is that both parties to the conversation have to agree.

As you know the collection agency may or may not tell you that they will be tapping your conversation, tell them that you do not want it taped.

Federal Exceptions
Consent: In the absence of more restrictive state law, it is permissible to intercept and record a telephone conversation if one or both of the parties to the call consents. Consent means authorization by only one participant in the call; single-party consent is provided for by specific statutory exemption under federal law. 18 U.S.C. Sec. 2511(2)(d).

"Business telephone" exception
The "business telephone" exception, which generally allows monitoring of calls and taping over an extension phone which is both provided to a subscriber in the ordinary course of a telephone company's business and is being used by that subscriber in the ordinary course of its business. This provision generally permits businesses to monitor the conversations of their employees, including personal conversations.

Penalties: The federal statutes provide criminal penalties for unlawful interception of telephone conversations, including up to five years' imprisonment or a maximum of $10,000 in fines. They also allow for civil remedies, by which private parties are entitled to recover actual and punitive damages, together with fees and costs.

However, keep a log or tape if they consent to it, as they will tape unless you tell tham not too. You want to keep a detailed and accurate record as to who you talked with the time call started; time call ended and total time of call.

You can also file a complaint with the Federal Trade Commission, at http:/www.ftc.gov.

Also search the web for this collection agency, and see it there are any other people having the same problem, no matter what state that they are in. If so contact them and any others and start a class action again them.

Your best source for the is either Ralph Nader - Los Angeles, CA or Gloria Alrich with the ACLU -Los Angeles.

Sorry I could not give you better news.

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#6 Consumer Suggestion

United Processing This Collection Agency Uses Illegal Tactics

AUTHOR: The Comsumer Watch Dog Group - (U.S.A.)

POSTED: Monday, November 17, 2008

Linda,

When you took out the the original $500.00 from the Payday Cash Advance Company, you would have had to sign a legal binding contract, with a provision that they would be making auto withdrawal from what ever account you provided to them at the time of the loan, plus the high interest rate that is associated with a payday loan.

I just hope that you have either the bank statement, cancelled check, or receipt from Payday that shows that you paid down on the loan.

As a rule of thumb, collection agencies buy bad debt normally between .03 and .10 on the dollar, from the Original Creditor. In your case, the Payday Cash Advance Company.

The problem is now that you have confirmed with the collection agency, your new name address and all of the information that they need in order file a civil action.

Your will still fall undrer the Florida Status which states "In event of failure to make payment within 30 days after demand, treble amount owed in addition to the amount owed together with bank and court costs and reasonable attorneys' fees, not less than $50 and no more than $2,500. If payment is made in 30 days, a service charge of $10 or 5% of face amount of check, whichever is greater, can be added. In stop payment action, reimbursement for actual travel expenses to holder or agent for filing papers, and for traveling and providing witnesses to an from proceeding."

It is not going to matter to a Small Claims Judge, how they obtained the information.

As to the Collection Agency violating Fair Debt Collection Practice Act, that would be a seperate action. The Collection Agency knows that most people do not know their "RIGHTS" Under FDCPA and they also know that if you did know your rights, that the action has to be filled in Federal Court.

At this point, with the collection Agency, keep a log of your conversation with him/her; and if it is legal in Florida tape the conversation. Florida statue: Is that both parties to the conversation have to agree.

As you know the collection agency may or may not tell you that they will be tapping your conversation, tell them that you do not want it taped.

Federal Exceptions
Consent: In the absence of more restrictive state law, it is permissible to intercept and record a telephone conversation if one or both of the parties to the call consents. Consent means authorization by only one participant in the call; single-party consent is provided for by specific statutory exemption under federal law. 18 U.S.C. Sec. 2511(2)(d).

"Business telephone" exception
The "business telephone" exception, which generally allows monitoring of calls and taping over an extension phone which is both provided to a subscriber in the ordinary course of a telephone company's business and is being used by that subscriber in the ordinary course of its business. This provision generally permits businesses to monitor the conversations of their employees, including personal conversations.

Penalties: The federal statutes provide criminal penalties for unlawful interception of telephone conversations, including up to five years' imprisonment or a maximum of $10,000 in fines. They also allow for civil remedies, by which private parties are entitled to recover actual and punitive damages, together with fees and costs.

However, keep a log or tape if they consent to it, as they will tape unless you tell tham not too. You want to keep a detailed and accurate record as to who you talked with the time call started; time call ended and total time of call.

You can also file a complaint with the Federal Trade Commission, at http:/www.ftc.gov.

Also search the web for this collection agency, and see it there are any other people having the same problem, no matter what state that they are in. If so contact them and any others and start a class action again them.

Your best source for the is either Ralph Nader - Los Angeles, CA or Gloria Alrich with the ACLU -Los Angeles.

Sorry I could not give you better news.

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#5 Consumer Suggestion

United Processing This Collection Agency Uses Illegal Tactics

AUTHOR: The Comsumer Watch Dog Group - (U.S.A.)

POSTED: Monday, November 17, 2008

Linda,

When you took out the the original $500.00 from the Payday Cash Advance Company, you would have had to sign a legal binding contract, with a provision that they would be making auto withdrawal from what ever account you provided to them at the time of the loan, plus the high interest rate that is associated with a payday loan.

I just hope that you have either the bank statement, cancelled check, or receipt from Payday that shows that you paid down on the loan.

As a rule of thumb, collection agencies buy bad debt normally between .03 and .10 on the dollar, from the Original Creditor. In your case, the Payday Cash Advance Company.

The problem is now that you have confirmed with the collection agency, your new name address and all of the information that they need in order file a civil action.

Your will still fall undrer the Florida Status which states "In event of failure to make payment within 30 days after demand, treble amount owed in addition to the amount owed together with bank and court costs and reasonable attorneys' fees, not less than $50 and no more than $2,500. If payment is made in 30 days, a service charge of $10 or 5% of face amount of check, whichever is greater, can be added. In stop payment action, reimbursement for actual travel expenses to holder or agent for filing papers, and for traveling and providing witnesses to an from proceeding."

It is not going to matter to a Small Claims Judge, how they obtained the information.

As to the Collection Agency violating Fair Debt Collection Practice Act, that would be a seperate action. The Collection Agency knows that most people do not know their "RIGHTS" Under FDCPA and they also know that if you did know your rights, that the action has to be filled in Federal Court.

At this point, with the collection Agency, keep a log of your conversation with him/her; and if it is legal in Florida tape the conversation. Florida statue: Is that both parties to the conversation have to agree.

As you know the collection agency may or may not tell you that they will be tapping your conversation, tell them that you do not want it taped.

Federal Exceptions
Consent: In the absence of more restrictive state law, it is permissible to intercept and record a telephone conversation if one or both of the parties to the call consents. Consent means authorization by only one participant in the call; single-party consent is provided for by specific statutory exemption under federal law. 18 U.S.C. Sec. 2511(2)(d).

"Business telephone" exception
The "business telephone" exception, which generally allows monitoring of calls and taping over an extension phone which is both provided to a subscriber in the ordinary course of a telephone company's business and is being used by that subscriber in the ordinary course of its business. This provision generally permits businesses to monitor the conversations of their employees, including personal conversations.

Penalties: The federal statutes provide criminal penalties for unlawful interception of telephone conversations, including up to five years' imprisonment or a maximum of $10,000 in fines. They also allow for civil remedies, by which private parties are entitled to recover actual and punitive damages, together with fees and costs.

However, keep a log or tape if they consent to it, as they will tape unless you tell tham not too. You want to keep a detailed and accurate record as to who you talked with the time call started; time call ended and total time of call.

You can also file a complaint with the Federal Trade Commission, at http:/www.ftc.gov.

Also search the web for this collection agency, and see it there are any other people having the same problem, no matter what state that they are in. If so contact them and any others and start a class action again them.

Your best source for the is either Ralph Nader - Los Angeles, CA or Gloria Alrich with the ACLU -Los Angeles.

Sorry I could not give you better news.

Respond to this report!
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#4 Consumer Suggestion

United Processing This Collection Agency Uses Illegal Tactics

AUTHOR: The Comsumer Watch Dog Group - (U.S.A.)

POSTED: Monday, November 17, 2008

Linda,

When you took out the the original $500.00 from the Payday Cash Advance Company, you would have had to sign a legal binding contract, with a provision that they would be making auto withdrawal from what ever account you provided to them at the time of the loan, plus the high interest rate that is associated with a payday loan.

I just hope that you have either the bank statement, cancelled check, or receipt from Payday that shows that you paid down on the loan.

As a rule of thumb, collection agencies buy bad debt normally between .03 and .10 on the dollar, from the Original Creditor. In your case, the Payday Cash Advance Company.

The problem is now that you have confirmed with the collection agency, your new name address and all of the information that they need in order file a civil action.

Your will still fall undrer the Florida Status which states "In event of failure to make payment within 30 days after demand, treble amount owed in addition to the amount owed together with bank and court costs and reasonable attorneys' fees, not less than $50 and no more than $2,500. If payment is made in 30 days, a service charge of $10 or 5% of face amount of check, whichever is greater, can be added. In stop payment action, reimbursement for actual travel expenses to holder or agent for filing papers, and for traveling and providing witnesses to an from proceeding."

It is not going to matter to a Small Claims Judge, how they obtained the information.

As to the Collection Agency violating Fair Debt Collection Practice Act, that would be a seperate action. The Collection Agency knows that most people do not know their "RIGHTS" Under FDCPA and they also know that if you did know your rights, that the action has to be filled in Federal Court.

At this point, with the collection Agency, keep a log of your conversation with him/her; and if it is legal in Florida tape the conversation. Florida statue: Is that both parties to the conversation have to agree.

As you know the collection agency may or may not tell you that they will be tapping your conversation, tell them that you do not want it taped.

Federal Exceptions
Consent: In the absence of more restrictive state law, it is permissible to intercept and record a telephone conversation if one or both of the parties to the call consents. Consent means authorization by only one participant in the call; single-party consent is provided for by specific statutory exemption under federal law. 18 U.S.C. Sec. 2511(2)(d).

"Business telephone" exception
The "business telephone" exception, which generally allows monitoring of calls and taping over an extension phone which is both provided to a subscriber in the ordinary course of a telephone company's business and is being used by that subscriber in the ordinary course of its business. This provision generally permits businesses to monitor the conversations of their employees, including personal conversations.

Penalties: The federal statutes provide criminal penalties for unlawful interception of telephone conversations, including up to five years' imprisonment or a maximum of $10,000 in fines. They also allow for civil remedies, by which private parties are entitled to recover actual and punitive damages, together with fees and costs.

However, keep a log or tape if they consent to it, as they will tape unless you tell tham not too. You want to keep a detailed and accurate record as to who you talked with the time call started; time call ended and total time of call.

You can also file a complaint with the Federal Trade Commission, at http:/www.ftc.gov.

Also search the web for this collection agency, and see it there are any other people having the same problem, no matter what state that they are in. If so contact them and any others and start a class action again them.

Your best source for the is either Ralph Nader - Los Angeles, CA or Gloria Alrich with the ACLU -Los Angeles.

Sorry I could not give you better news.

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#3 Author of original report

UNITED PROCESSING AFFILIATED W/SMITH, DAVIS & ASSOC, JACKSONVILLE, F;

AUTHOR: Lynda - (U.S.A.)

POSTED: Monday, November 17, 2008

After filing complaints with both the Florida State Attorney's Office and the Bureau of Financial Responsibility (which has jurisdiction over collection agencies), less than a month later I received a message on my answering machine telling me I was being prosecuted for felony fraud, a 2nd-degree felony, and I would be in jail before nightfall if I did not send $300.50 via WalMart within 2 hours.

My husband picked up the phone during the tail end of this message. Bearing in mind my husband is actually a 3rd party, which made this whole episode illegal, a man who said he was Vincent Davis claimed he plays golf with the judge, they were going to make an example out of me, and E-Z Payday had secured Federal funds to prosecute me.

I called the State Attorney's Office and wa told the following: when E-Z Payday accepted my check, agreeing to hold it, my check then became a Promissory Note. It is not a felony, I cannot be prosecuted for it, and if they want to pursue the matter in Civil Court, they certainly may.

I called Mr. Davis and advised him exactly which office I spoke to and which attorney; he said, "Great." When I read the statute to him, he said, "Oh, you're a deadbeat, you don't want to pay your bills." When I stated this was not the case, he said it again and hung up.

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#2 Consumer Comment

You do not need a lawyer

AUTHOR: Stacey - (U.S.A.)

POSTED: Tuesday, October 28, 2008

This is a scam that was profiled on ABC News
just do a search - you cannot be arrested for a debt or "so called" debt - the only thing you can be arrested for is a nsf check and there are still statutes limited to that
You are lucky and smart - do not talk to them - make a ledger of all calls them keep them available so you can sue them if you can find them
Good luck and let us know the outcome of this situation

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#1 Consumer Suggestion

Get a lawyer

AUTHOR: Laurie - (U.S.A.)

POSTED: Tuesday, October 28, 2008

you can find one here www.budhibbs.com

Also post your experience on his site for others. You can sue them for her infractions.

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