Report: #1475144

Complaint Review: Universal Property - Fort Lauderdale Florida

  • Submitted:
  • Updated:
  • Reported By: Alejandro — Miramar Florida United States
  • Universal Property 1110 W Commercial Blvd Fort Lauderdale, Florida United States

Universal Property Universal Property Insurance They are denying to send me a check for a claim they approved over 2 years ago Fort Lauderdale Florida

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Insurance company does not want to refund me for claim filed now over 2 years ago.

Insurance company refuses to refund me for a claim filed over 2 years ago. They sent me a check which expired. When I contacted them again (now 6 months ago) to reprint and send me a new check they keep delaying and stalling, making excuses, making me call practically every week to ask for status when it seems deliberately like they don't want to pay for a claim they owe me. ($781).

The last time I spoke with them the customer service people rudely hanged up on me twice and I proceeded to send a message to CEO and the Exec VP of Claims and none of them have returned the message or even acknowledged that they would do something about it. Completely horrendous customer service.

This report was posted on Ripoff Report on 03/11/2019 05:32 PM and is a permanent record located here: https://www.ripoffreport.com/reports/universal-property/fort-lauderdale-florida-33309/universal-property-universal-property-insurance-they-are-denying-to-send-me-a-check-for-a-1475144. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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