Complaint Review: University Of Phoenix - Phoenix Arizona
- University Of Phoenix 3157 E Elwood St Phoenix, Arizona U.S.A.
- Phone: 800-366-9699
- Category: Colleges and Universities
University Of Phoenix Military, financial aid, money, education, recruitment tactics Phoenix Arizona
UoP treats military students like cash pinatas. When I first spoke with my financial advisor as part of the initial enrollment process, I was told that I could not attend without financial aid. She explained that I could just apply for grants since I would qualify, but she suggested that I also apply for loans just in case something happened and the military could not cover my courses. So, being young and naive, I applied for everything.
Once my FAFSA was processed, I received a letter asking for verification from the Department of Education. I asked my financial advisor for assistance, and she mysteriously disappeared, so the school gave me a new advisor, and when I say new, I mean brand new to the job. She had no idea what I was supposed to do with a verification letter. I ended up losing my first disbursement and had to get a private loan to cover my fees.
My first few courses went smoothly, until I got the order to deploy. I had to withdraw from a course that I was 3 weeks into. My original advisor had quit for reasons unknown to me until now, (she had been threatened to increase enrollment or lose her job), so I had to explain my situation to a new advisor. She said that I could take online courses, but I mentioned that there was not an adequate internet connection in my destination. I was enrolled in an email course, since email was sent and received just fine. My first course was Psychology.
Well, I would have loved the course, but I did not receive any reading material or resources since the internet connection was so unstable. I told the instructor and he said that I will have to do what I can. Well, I passed the course, but with a grade too low for the military tuition assistance to cover. I asked to not be enrolled in any more email courses because I would not be able to pay for any more until I returned home. I was dropped from my classes, and I was billed for the psychology class AND the class I had to withdraw from due to deployment.
I was also put into repayment status on my student loans because my financial advisor said that a copy of my orders would be forwarded to my lender, which did not happen. I came home to a judgement on my account from UoP and wounded credit from not paying my student loans. I fought the judgement, but I have still not been able to recover my credit.
I once applied for a job at the local newspaper to be a part-time website administrator. When I told the interviewer that I was attending UoP for a bachelor's in IT, he said, "University of Phoenix?" and started laughing. Immediately after, he stood up, shook my hand, and said, "Good luck. We'll call you when we make a decision." I didn't even receive a phone call saying I didn't get the job.
If anyone can offer some legal advice as to what I can do to recover wasted time and money, please let me know. Their inadequacies as an institution have cost me thousands, and I am soon to be in irreversable debt.
This report was posted on Ripoff Report on 11/06/2007 09:00 AM and is a permanent record located here: https://www.ripoffreport.com/reports/university-of-phoenix/phoenix-arizona-85034/university-of-phoenix-military-financial-aid-money-education-recruitment-tactics-phoen-283230. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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