Complaint Review: US Bank - Salt Lake City Utah
- US Bank www.usbank.com Salt Lake City, Utah U.S.A.
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- Category: Banks
US Bank US Bank Overdraft Charge Abuse Salt Lake City Utah
*Consumer Suggestion: 'Nuff said
*Consumer Comment: Doesn't Matter Whar Account Balance Is
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About four years ago, I opened an account with US Bank. I am very good at keeping my check register and am usually within a dollar of the actual balance when I balance once or twice a month. However, one month I forgot to write down a $20 transfer to my daughter's account. What US Bank did at that point was scandalous.
I do not recall the specific numbers (though I have everything printed and saved in my files somwhere). Thinking my account had $20 more that it did, I did two transactions that I thought left my account with +$18. Instead, it was -$2. When I logged into my account, I saw the two transactions pending. I looked at the balance and they had taken two $35 overdraft fees.
This STILL did not take my account into the negative. Then, the next day when they actually ran the two transactions through, it took both into the negative so they assessed two MORE overdraft fees of $35. I got charged $140 in overdraft charges for being $2 overdrawn.
To clarify, I got charged FOUR $35 overdraft charges for ONE transaction. I would have paid the $35 overdraft charge without batting an eye...but FOUR?
Needless to say, I no longer actively bank at US Bank and have returned full-time to my Credit Union (had account for over 20 years). They give me A++ customer service and have NEVER charged me a fee I didn't feel was fair.
This practice needs to stop as it is immoral and unethical. I hope a class action lawsuit is filed soon. I would be VERY happy to participate.
Smarty McPants
Denver, Colorado
U.S.A.
This report was posted on Ripoff Report on 07/18/2009 06:54 PM and is a permanent record located here: https://www.ripoffreport.com/reports/us-bank/salt-lake-city-utah/us-bank-us-bank-overdraft-charge-abuse-salt-lake-city-utah-471159. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#2 Consumer Suggestion
'Nuff said
AUTHOR: I Am The Law - (U.S.A.)
SUBMITTED: Tuesday, August 11, 2009
"However, one month I forgot to write down a $20 transfer to my daughter's account. "
Smarty, these are your own words.
Basically, you just incriminated yourself. Anything you typed past this point is irrelevant. You signed a legal agreement when you opened up your USB account stating that you understand and agree to all terms of the account, including their fee structures. USB did nothing to you. You did the crime, now take the punishment.

#1 Consumer Comment
Doesn't Matter Whar Account Balance Is
AUTHOR: Jim - (U.S.A.)
SUBMITTED: Saturday, July 18, 2009
It matters what the available balance is and your available balance per your posting was negative. This is what happens when a transaction is forgotten and you run a lean balance. Stay away from debit cards and stick to checks and cash.


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