Complaint Review: US Bank - San Dimas California
- US Bank 165 E.Bonita Ave San Dimas, California U.S.A.
- Phone: 800-usbanks
- Category: Banks
US Bank Overdraft or Thieft? San Dimas California
*Consumer Suggestion: You just incriminated yourself.
*Consumer Suggestion: You went below zero.
*Consumer Suggestion: quick easy way to avoid fees
*Consumer Comment: It Doesn't Matter if the Balance was Positive
I was recently out of town and used my VISA / ATM card to make some purchases, which were approved no problem. I returned home and continued my banking as usual. A week later I recieved notice in the mail that I was charged three overdraft charges to the tune of $112.50.
The bank manager explained that even though the account was never overdrawn, it could have been if I had not made the deposits the day before and the day after my trip! I recieved reciepts for the deposits and both show positive account balances. This a business checking account. There are the customary policies and restrictions. One of those deposits was cash. The checks were held for the next days posting as usual. We are very much aware of the policy. The account was never overdrawn. We never cost US Bank a penny. Oh, and did I mention I have another account at this bank for over 100k.
The US Bank corporate explanation is that the first approved hold was in access of the cash deposit so we were charged overdraft fees for that hold and two other holds which did not appear on our account for a week but were held against the account at the same time as the ATM "approved" transaction was made. In other words we used deposited funds that were not available.
OK, so why approve the VISA / ATM transaction in the first place? US Bank is making a lot of money from these kind of policies. I can assure they will not make anymore money from me!
San Dimas, California
This report was posted on Ripoff Report on 07/02/2009 02:00 PM and is a permanent record located here: https://www.ripoffreport.com/reports/us-bank/san-dimas-california-91773/us-bank-overdraft-or-thieft-san-dimas-california-467127. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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