U.S. Cellular Battery Scam Jacksonville, IL Nationwide

Bought new Samsung Galaxy S4 Mini, the phone worked great for 5 months until the battery fried. According to credible online reports this phone is notorious for overheating batteries. U.S. Cellular tried to tell me that I overcharged the phone which is not possible, have only ever used original manufacturer's chargers. U.S. Cellular would not replace battery under warranty. Tried to charge me $30 for a replacement battery. Upon closer inspection of the overheated battery, it is not original equipment, but rather a cheap chinese knockoff.

Not only was I sold a refurbised phone as new, they lied to me about overcharging their pos chinese battery and tried to charge me $30 for another battey which retails for less that $6 (with free shipping) on eBay. Can also get an oem battery for $12 which I have since ordered.

I would love to switch to another service provider, but U.S. Cellular is the only provider that has decent coverage in my area. Going to ditch them as soon as I move back to civilization.