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Report: #204836

Complaint Review: U.S. Cellular - New Bern North Carolina

  • Submitted:
  • Updated:
  • Reported By: New bern North Carolina
  • U.S. Cellular uscellular.com New Bern, North Carolina U.S.A.

U.S. Cellular REBATE RIPOFF New Bern, N.C.New Bern North Carolina

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I hate to rant about my menial rebate issue, however, I am tired of these big companies getting over on their consumers. I purchased a cellphone in Dec. 2005 as a Christmas present.

Purchasing the new cell phone also included a $30 rebate for the phone. The customer service rep. was very nice and even filled out the rebate form and made all the copies required for the rebate.

The only information I had to fill out was my name and address. I sent the rebate form in the day after my purchase so I know they got it on time (I think the deadline was March 2006).

I finally called 1-888-944-9400 and was greeted by a very rude customer service rep, who told me that she the rebate was not filled out correctly. When I told her that the U.S. Cellular rep. that sold the phone to me filled out the rebate, she told me that she would have to contact the corporate office and locate the rebate.

Im sure that they never would have contacted me if I had not initiated the call and Im sure that I wont hear anything from them unless I call them back. I did not purchase the cell phone for the rebate and have had good service with U.S. Cellular but the rebate lies need to stop.

S
New bern, North Carolina
U.S.A.

This report was posted on Ripoff Report on 08/07/2006 12:59 AM and is a permanent record located here: https://www.ripoffreport.com/reports/us-cellular/new-bern-north-carolina/us-cellular-rebate-ripoff-new-bern-ncnew-bern-north-carolina-204836. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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