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Report: #627605

Complaint Review: US Mortgage Funding Inc. - Boca Raton Florida

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  • Reported By: Robert — danvers Massachusetts United States of America
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  • US Mortgage Funding Inc. 951 Broken Sound Parkway #200 Boca Raton, Florida United States of America

US Mortgage Funding Inc. Got ripped off, no refund as promised. goodbye $2,100, thankyou very much. Boca Raton, Florida

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I had first dealt with US Mortgage Funding in January of 2010 and was convinced in February to send them $2,100 for a loan modification.  Initially there was good transparency and communication both via email and by phone with ever body within the company.  I was eventually declined a loan modification in late April, I requested a refund and it is now almost August and I have yet to see my refund.  
The more I inquire about my refund that I was given both verbal and written assurance that I would receive I continue to have less and less communication with anybody within the company to the point now that I call every day and email every day and no body ever responds.  This is money that I am entitled to, I don't know if this is a legitimate company but from the looks of other posts it appears that their integrity and legitimacy is at best questionable if not just a complete scam.  
I was reading other posts where there were rebuttals and comments by USMF employees including David Mahler, the President of the company, who assured that all refunds are provided within 72 hours.  Well, it has been over 3 months and I cant even get somebody on the phone.  If this is a legitimate company with poor customer service than somebody in the company, please rebut my post and I would be glad to speak with you on the phone or email.  I am on the brink of calling the Florida Attorney general and if my issue if not resolved soon I will.  I will also gladly join the inevitable class action case that will be levied against this company if they are in fact taking peoples money and not refunding as promised.  I am sure if there are this many people affected by this company there are many many more who are not speaking out.

Please, somebody from this company, impress me, resolve my problem because no body that I have dealt with thus far in the company seems legitimate or they simply just ignore customers that rightfully have money owed to them.  

Thank You

This report was posted on Ripoff Report on 07/30/2010 09:07 AM and is a permanent record located here: https://www.ripoffreport.com/reports/us-mortgage-funding-inc/boca-raton-florida-33487/us-mortgage-funding-inc-got-ripped-off-no-refund-as-promised-goodbye-2100-thankyou-627605. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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