US Postal Service USPS Misleading Customers on Priority Shipping North Little Rock Arkansas

The United States Post Office, just like any other government run agency or company, is a USELESS JOKE. They are a misleading ripoff, and have been for quite some time. Maybe it's just me, but when I pay for a specific service, I expect that service to be carried out to the letter (no pun intended), or I get my money refunded immediately. I don't think that is a unreasonable expectation. The Post Office doesn't seem to see things that way, and therefore should not be in business at all, in my opinion. At least we have UPS and FedEx.

Thanks for the info but I will be using UPS from now on. I have been using them for larger packages and they always arrive when expected. US Postal service is a government institution and should not be doing this. Just another way the government is ripping people off. I shipped several packages using UPS today and I'm sure they will get to my customer on time. I have been spending thousands of dollars with them and my customers are getting frustrated because of it. I can allow that to continue. It was not much more for 2 day shipping at UPS. I will eat the cost for happy customers. They have lost a good customer because of this and the poor customer service they provide. 

You will see what I mean that you will experience the similar situation with any carriers you are going use besides USPS. My company has been using FedEx and they are the same -- no guarantee even overnight! My company used to use UPS and they also had the same issue. Therefore, often times you paid for the service but the carrier cannot guarantee but can only give you hope. If they can make it happen, good for you; otherwise, too bad. It is just pure business that expects consumers to forgive. If you cannot forgive or can no longer tolerate, you could take them to a small claim court to wake them up; however, the case may likely be thrown away unless you have a strong case...

No where on their site did I ever see the term "2 day shipping" or that it was "guaranted delivery".  Even stated it yourself by saying the date they give you was an "expected delivery date".  In fact in several areas of their site it says that it should arrive in 1-3 days but that even depends on where it is being shipped from and where it is being shipped to. 

Also if you are a regular shipper and had only 7 packages in a month that were after 2 days, how many of those were truly after their estimated date?  Then in the beginning of the report you stated that "a majority" of your packages were late.  Since you ship almost every day..seems like your math may be a bit of.

If you want a guaranteed service you MUST use their overnight service or another shippers service such as UPS or FedEx. 

Oh..and one thing you may be in for a shock...these services will cost more because they are guaranteed.