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Report: #65944

Complaint Review: USA Magazine Exchange - Glendale Arizona

  • Submitted:
  • Updated:
  • Reported By: Castle Rock Colorado
  • Author Not Confirmed What's this?
  • Why?
  • USA Magazine Exchange 5820 W. Peoria Ave #107, PMB 420 Glendale, Arizona U.S.A.
  • Phone: 800-982-1417
  • Web:
  • Category: Liars

USA Magazine Exchange overcharging ripoff. I tried to cancel the subscription since it was "money back guarantee" and they told me that they couldn't do it. Glendale Arizona

*Consumer Comment: Jeff, you can still do many things to exact a legal and maybe very costly ending for them!!!

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I was contacted by phone by this company in November 2000. At that time they told me I would be billed $12.95 per month for the subscription. Well they started to take out double the amount that they told me. I called them to cancel the subscription since it was "money back guarantee" and they told me that they couldn't do it.

I put a stop payment on my Discover and then they sent me to collections. Instead of this being on my credit report I eventually paid the amount due in full and called them to get my magazines. Today I talked to "Kim" who is apparently their collections person and she treated me like CRAP. She went on to say that nobody there would never not take a cancellation and that I shouldn't have been deliquent on my account or have given them my Discover #.

This has been absolutely ridiculous and will do my best to recover my costs one way or another. This company needs to be shut down and/or be prosecuted for wrongful promises.

Jeff
Castle Rock, Colorado
U.S.A.

This report was posted on Ripoff Report on 08/19/2003 10:11 AM and is a permanent record located here: https://www.ripoffreport.com/reports/usa-magazine-exchange/glendale-arizona-85302/usa-magazine-exchange-overcharging-ripoff-i-tried-to-cancel-the-subscription-since-it-was-65944. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Comment

Jeff, you can still do many things to exact a legal and maybe very costly ending for them!!!

AUTHOR: Robert - (U.S.A.)

POSTED: Tuesday, August 19, 2003

Start by filing a Fraud Complaint against this firm with your local police! Next file complaints with the FTC and your Discover Card for what can only be termed as ILLEGAL acts committed by this firm.

contact your local TV consumer reporter and tell them your story. Tell them to go to ripoffreport.com and get more evidence against this company!

Finally, sue them in Federal Court!
But don't give up. The minute you do they get stronger.

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