Complaint Review: USAA Insurance - San Antonio Texas
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- Author Confirmed
- USAA Insurance 9800 Fredericksburg Rd. San Antonio, Texas U.S.A.
- Phone:
- Web:
- Category: Car Insurance
USAA Insurance Ripp-Off, Sorry Customer Service, Fraudulent San Antonio Texas
*Consumer Suggestion: They all have supervisors
Show customers why they should trust your business over your competitors...
The most rediculus excuse for customer service ever received from any company. My automobile was "considered" totaled by their people. After 3 weeks, I was offered a settlement which was less than one-third of my vehicle's value. Multiple v-messages have been left, no return phone calls.
Very Dissapointed
Not Given, Tennessee
U.S.A.
This report was posted on Ripoff Report on 06/05/2007 10:02 AM and is a permanent record located here: https://www.ripoffreport.com/reports/usaa-insurance/san-antonio-texas-78288/usaa-insurance-ripp-off-sorry-customer-service-fraudulent-san-antonio-texas-252428. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Consumer Suggestion
They all have supervisors
AUTHOR: Terry - (U.S.A.)
SUBMITTED: Monday, July 16, 2007
You mentioned that yoou left several voice mails. If thats the case then you also were told in the greeting who their supervisor was and what thier phone number was. I'm a USAA member and have never had a problem with a claim. I've had to get a hold of a sup once because me claims agent was temporarily assigned. Try
thier sup, if you already haven't. Theyre a good company I 've been satisfied for 18 years.
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