Complaint Review: uSell - Internet
- uSell Internet USA
- Phone: 631-865-0022
- Web: www.usell.com
- Category: Internet
uSell and Guzu Sends bogus checks New York Internet
*REBUTTAL Owner of company: Guzu Customer Concerns
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October 7 2014 I agreed to sell my onld iPhone in exchange for cash. I completed everything as directed and received a check. The chaek was deposited. My bank contacted me to informme that the check was no good and I would be charged $20.00 in fees. I imediatly contacte the companies involved and received the following;
Lindsey Young (Guzu)
Nov 14 15:05
Hey Neal,
This was a discrepancy on the banks side and for this we apologize. I can have a certified check sent in the amount of $75 to cover the original check plus the $20 in fees you were sent. I can have this sent first thing Monday morning with tracking to ensure speedy delivery!
Thanks,
Lindsey Young
Customer Service
Guzu.com
631-865-0022
and
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Now neither of them return email or phone calls. This is a scam to get users to "recycle" their electrinic devices in exchange for cash.
This report was posted on Ripoff Report on 11/20/2014 07:47 PM and is a permanent record located here: https://www.ripoffreport.com/reports/usell/internet/usell-and-guzu-sends-bogus-checks-new-york-internet-1190398. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 REBUTTAL Owner of company
Guzu Customer Concerns
AUTHOR: Guzu.com - ()
SUBMITTED: Wednesday, February 04, 2015
We had spoken to Neal about this issue, and the issue was resolved. A money order was sent out to him on 12/2/14, and was received by him on 12/5/14. The money order has been cashed, so the customer has received proper payment for this transaction.
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