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Report: #1314126

Complaint Review: UseNext - Internet

  • Submitted:
  • Updated:
  • Reported By: Lisa D. — Delaware USA
  • Author Confirmed What's this?
  • Why?
  • UseNext Internet USA

UseNext Buyer Beware Munich Internet

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Be very careful of this company.  They are offering a free trial which if you forget and don't cancel at the end of it they'll charge you over a $100 for a year subscription. Apparently there is no recourse you can take.   Cancelling the account right after you get the notification email does nothing.  They will not reimburse you!  If you go through PayPal they are no help either and you can try to put a stop payment on your banking account, but since this company is international there is no guarantee that you'll ever see your money again.  Not sure if there is any recourse with a credit card company, but I wouldn't want to take the chance that they'll do any better getting your money back.

 

They will send you no notice that your free trial is coming to an end.  They bank on you forgetting about having it.  My advice to people is to avoid this company.  If they are sending you emails to try them out, delete them.  There are more reputable companies that are in the same market as UseNext that are not trying to rip you off!  

This report was posted on Ripoff Report on 06/29/2016 06:23 AM and is a permanent record located here: https://www.ripoffreport.com/reports/usenext/internet/usenext-buyer-beware-munich-internet-1314126. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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