Complaint Review: Vacation Privileges - scottsdale Arizona
- Vacation Privileges 15501 N Dial Blvd scottsdale, Arizona USA
- Phone: (602) 824-5997
- Web:
- Category: Public Relations
Vacation Privileges Complete Scam--Stay Away, complain if ripped off, post to their FB page scottsdale Arizona
*Author of original report: Issue Resolved
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Totally ripped off by Groupo Vidante sale of a vacation package with Vacation Privileges. I wish I had read the reviews first. So many people were also scammed. This started at a Thrifty rent-a-car in Tulum. The desk guy sent me over to a guy at a podium for directions/maps. He was an employee of Groupo Maya resorts, and he convinced me to come to the resort in Tulum to get a tour, free breakfast, and free tickets to local water park. The 90 minute tour turned into almost three hours, including lots of hard sales talk to get me to put down $17,000 for a lifetime timeshare. I was shown a huge book of wonderful properties all over the world at which I could stay. When I balked, and started to leave, another salesman on the way out convinced me to buy one year at $1,800,
which was to include multiple weeks at $299-399 per week all over the world, and $1,000 credit to use toward airfare and car rentals. I asked to have a copy of the book to take home, and was told it would be mailed to me. As soon as I got home I went on Vacation Privileges website and found that the listings were not as nice or extensive a in the book that I was shown. Also, Vacation Privileges seemed to know nothing about the $1000 credit. I asked for a refund and was told I had to talk to Groupo Vidante. At that point, since the company is in Mexico, I decided to dispute the charge with American Express. I just received a letter from AmEX that they contacted Groupo Vidante and was told that GV has no record of my cancellation request. So, I am now asking Groupo Vidante, via the FB page of their resort Mayan Palace, for a full refund.
This report was posted on Ripoff Report on 05/27/2015 06:31 AM and is a permanent record located here: https://www.ripoffreport.com/reports/vacation-privileges/scottsdale-arizona-85260/vacation-privileges-complete-scam-stay-away-complain-if-ripped-off-post-to-their-fb-pa-1231583. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Author of original report
Issue Resolved
AUTHOR: - ()
SUBMITTED: Thursday, May 28, 2015
We have resolved our issue. That is all I am able to say. (BTW all these posts get directed to Groupo Maya and you should get a response from them if you post here.)
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