Vacations To Go Bill me for a vacation that is not usable (costing over $2,000) Houston Texas

I requested a cruise ship voyage to Alaska, and they sold me one for close to $3,000. About a week away from departure, they told me I would need a birth certificate to show the ship personnel or they would not let me travel. I don't have one in person, and it takes more than a week to get one from the State of NJ. A company offerred to overnight mail one for $90, which I paid, but they never delivered. So, I missed my trip. No refund, even though I had trip insurance. It was a big waste of time and money with them, and very frustrating.

I recommend avoiding this company, or at least getting additional estimates with options and information. I won't plan to work with them again.