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Report: #1389964

Complaint Review: Valu Pass - Maitland Florida

  • Submitted:
  • Updated:
  • Reported By: OUTSMARTEDTHEM — Nottingham Maryland USA
  • Author Not Confirmed What's this?
  • Why?
  • Valu Pass 1060 Maitland Center Commons Suite 305 Maitland, Florida USA
  • Phone: 1-800-866-1353
  • Web:
  • Category: Doctors

Valu Pass (aka:Call On a DR) FRAUD, DECEPTIVE PRACTICES, COERCION Maitland Florida

*Author of original report: MY Information Was NOT Secured by Valu Pass!!!

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7/27 @ 3pm EST - I called a bad number for a health insurance company. What I got, was Valu-Pass. The salesman got on the phone and told me about a new trial offer and I'd get a $100 gift card. I listened to the speel, uneasy about what was going on, I did give my credit card information for a SINGLE trial product they offered, Call on a DR (Doctor). I was then told, by the salesman, to say "yes" on the prompted verification system and that I would be asked to enroll, for $1 for two other offers. (Identity Theft @ $24 per month and some grocery offer for $19 per month) He said "just say yes" so I could get my confirmation number at the end. I listened, and when it asked me to say "yes" or "no" to the original trial product, I said "no". I was disconnected and the salesman immediately called my phone. He stated that I had to say "yes" to all of the prompts to get my "confirmation" number at the end or he could not gaurantee that my credit card number and personal information would be kept private. Again, I said "no". Disconnected. He called me back again, screaming at me that I had to say "yes" because he was doing this for "my protection" because until I got my confirmation number, my information would not be locked into their system and I could not cancel without a confirmation number. Keep in mind, all of this is allegedly recorded. The salesman gave the name of Nathan Vincent. I started yelling back at him that I did not want any of the products, this is a scam and he said he didn't have time to waste on me and that he had already put through my original product charge (which I was looking at my credit card online and nothing showed up) and hung up. I immediately called my credit card company and put a freeze on my card and explained what had happened. I was being threatened by way of my personal information & credit card information not being kept confidential by this company if I didn't agree to all of their product offers. Like a hostage! On 8/1 a temporary authorization showed on my statement for "Call on a DR". I called my credit card company immediately and they stated the charge was denied, but I closed my credit card down anyway. That night, my phone rang and it was them, but I let it go to voicemail. Best advice: If you think you have been scammed, FREEZE your credit card or close it. Say you lost it, because if you tell them you don't want a charge to go on it, they will not close it. I avoided this hostile, coercion by immediately taking the steps to block them from having access to my account. I blocked them on my phone and reported them to the Attorney General Office and DO NOT CALL website/complaint. It was terrible how threatened they made me feel if I did not say "yes". Don't even talk to these people. Criminals!  

This report was posted on Ripoff Report on 08/02/2017 12:51 PM and is a permanent record located here: https://www.ripoffreport.com/reports/valu-pass/maitland-florida-32751/valu-pass-akacall-on-a-dr-fraud-deceptive-practices-coercion-maitland-florida-1389964. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
1Author
0Consumer
0Employee/Owner

#1 Author of original report

MY Information Was NOT Secured by Valu Pass!!!

AUTHOR: - ()

POSTED: Monday, August 07, 2017

PLEASE READ: UPDATE: MY Information was not secured by Valu-Pass!! On 8/2/2017:  calls from 206-321-0651 telemarketer called the exact phone number I called Valu Pass from. The phone number I used is located in a State & Federally regulated space, recorded, Caller ID and time stamped. The caller was advised to not call back 3 times, yet continued. My Line was then placed on the Do Not Call List. On 8/2/2017, the above number called every hour, all day and continued on 8/3 & 8/4. On 8/4 the caller changed numbers to 216-738-0634 and "Eric" then "Jason" was advised my line is recorded, it is a phone that is used for a specific business and operation purposes (so, I don't generally get incoming calls, lol)  and we will prosecute as it is also on the Do Not Call List. On Saturday, 8/5 at 3:44pm, a call from 303-638-6827 (Kevin Caringer white pages) was identified and logged by my company's phone system but the caller left the name of "Larry Petersen 303-693-3694" (A different number than what was captured by the recording ID system on the business phone. "Mr. Petersen" phone number identifies to CenturyLink in Colorado as a telemarketer.) WARNING TO THOSE TELEMARKETERS THAT WANT TO CALL THE NUMBER VALU PASS MADE PUBLIC: YOU ARE CALLING A BUSINESS, NOT A PERSON. THE PHONE IS LOCATED IN A STATE/FEDERAL REGULATED SPACE WITH TRACKING, RECORDING, CALLER ID (SO IF YOU SAY A NUMBER DIFFERENT THAN WHAT YOU CALL FROM, WE STILL GET THE LINE YOU CALLED FROM AND THE EXACT TIME OF THE CALL, EVEN IF YOU DO NOT SPEAK) THE NUMBER IS ON A DO NOT CALL LIST. WE WILL PROSECUTE, AS ALL CALLS ARE LOGGED AND RECORDED. 

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