Vandergriff Honda Lies, cheats, plays games Arlington Texas

 I had a similar experience at Vandergriff Honda but it has proven to be far worse. My fiance and I went in on a Saturday to purchase a car that I saw online.  Vandergriff is about a 45 min drive for me but I wanted this car.  The first red flag was that when they wrote up the purchase order it was for $2000 more than the advertised price of the car.  When I pointed this out the sales manager said "Oh, I didn't know that you saw this on the internet".

After 3 hours of waiting I was finally out the door only to be called two days later stating that the loan they set up did not go through and they needed me in to sign for a different loan with another $1000.  I was upset as I work long hours and why did they let me think that everything was done if it was pending.  Lucky (or rather now I know unlucky) I had the extra cash as I had just sold my vehicle on Craigslist (for twice what they offered in trade).  The Sales Manager, rather than apologize for the inconvenience proceeded to yell at me and told me if I didnt come in by Wednesday he would find me to get the car!! So my fiance and I went BACK to the dealer.  Not only did the rate go up but the dealer told me he would have to raise the price of the car because of the lender fees.

At this point I had no choice.  I had sold my car and felt stuck.  I signed the deal.  So began the nightmare that I have been dealing with for 6months.  I was waiting on my plates and did not hear anything.  About two weeks before the temp expired I called them and was told they didnt know where they were but would check.  I did not recieve a call back.  Two days before the temp expired I called and was told that it was taking time to get the title and I needed to come back and pick up a new temp.  It again took about the total amount of time the temp was valid to receive notice that they recieved the plate.

About 3 months passed and I recieved a red light violation at my home.  The photo was of a red car, mine is white, and a different license plate.  When I called they said it was registered in my name!!  Come to find out that Vandergriff registered two vehicles in my name and gave my original plate to someone else! I have had to take time off work to deal with this with the City of Ft Worth and the DMV. 

So my advise is to call the DMV and make sure they have the right info! Worst company I have ever dealt with. Not only did they lose a customer with me. . .I make sure I tell everyone about my experience.