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Report: #1165739

Complaint Review: Vector Security - Nationwide

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  • Reported By: Tupu — Wheaton Maryland
  • Author Not Confirmed What's this?
  • Why?
  • Vector Security Nationwide USA

Vector Security Won't Stop Service Columbia, MD Nationwide

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I signed a contract a few years ago and had been waiting for it to end because we rarely used it.  I called to find out how much it would cost to end the service, and was told that my contract was over in July.  I was provided an amount to pay and paid it.

While painting I somehow activated a sensor.  I thought the service had ended, and was told that they hadn't received written notification - and now we owed another month? 
1) What was the sense of me making a lump sum payment - other than to end the service?
2) I didn't keep a copy of an agreement, but remember it was for either 3 or 5 years - not for life. 
3) What other home consumer service requires written notification?  Phone, Cable..... what non-sense.
I honestly had nothing good or bad to say about Vector - we just didn't use it.  Certainly doesn't seem right and out of general business practices - just another way to get a few extra bucks and make the consumer feel abused.

This report was posted on Ripoff Report on 07/29/2014 07:17 AM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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