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Report: #232378

Complaint Review: Verizon Online - Internet Nationwide

  • Submitted:
  • Updated:
  • Reported By: Roanoke Illinois
  • Author Confirmed What's this?
  • Why?
  • Verizon Online .verizon.com Nationwide U.S.A.

Verizon And Verizon Online Are Rip Off Companies ,sent me a bill for almost 300 dollars for services that I still had. They told me that it was for services from january to april of 2006 but it was August of 2006 when I recieved the letter. Internet

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So I got this collection notice from verizon online telling me that I didnt pay 4 months worth of services. Now I connected up a phone line and the DSL at my mothers house so my mother pays the bills.

I was alarmed at this statement and immediatly went over to my mom's and asked what was going on. She was just as shocked about this bill as I was. So we both got online and pulled up the payment history and it had showed yes she didn't pay three months worth of services but on the 4th month she ended up paying it all back to the company, a little over a 500.00 bill.

So we contacted the online department and they stated that there wasn't a payment made so they transferd us over to the collections department who immediatley just tells me I need to pay this. I told them I was disputing this bill and hung up.

I contacted my local and long distance provider, whom also is verizon. They stated that I don't owe anything, nothing for verizon nor anything for online. That the full payment was made. They told me they would contact the dsl department and let them know.

Well Here I am in 2007, january and it still hasn't been settled. I discontinued the services in august. They said the reason that the services were continued was because there was a gap in the disconnection and it still allowed it to go through. I told them that was bull and needed to get this straightend out.

What do I do now? I'm not paying them another 300.00 to get out of collections but at the same time it is a negative spot on my credit report. Someone please help!

Joshua
Roanoke, Illinois
U.S.A.

This report was posted on Ripoff Report on 01/24/2007 08:04 AM and is a permanent record located here: https://www.ripoffreport.com/reports/verizon-online/nationwide/verizon-and-verizon-online-are-rip-off-companies-sent-me-a-bill-for-almost-300-dollars-fo-232378. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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