Complaint Review: Verizon Wireless - Bedminster New Jersey
- Verizon Wireless 180 Washington Valley Rd. Bedminster, New Jersey U.S.A.
- Phone: 903-306-7000
- Web:
- Category: Cellular Phone Companies
Verizon Wireless Ripoff Verizon sells me defective phone and still charges me Bedminster New Jersey
*Author of original report: Verizon's Response to the BBB
I bought a phone with Verizon service. The phone was defective in so many ways. Verizon would not do anything about it. They wouldn't let me switch phones. So, after having their sevice just for 2 weeks, I canceled my service.
Verizon still charged me an activation fee and service charges for the two weeks. This is ridiculous. I shouldn't have to pay for services I never received.
William
Kalamazoo, Michigan
U.S.A.
This report was posted on Ripoff Report on 10/05/2004 07:47 PM and is a permanent record located here: https://www.ripoffreport.com/reports/verizon-wireless/bedminster-new-jersey-07921/verizon-wireless-ripoff-verizon-sells-me-defective-phone-and-still-charges-me-bedminster-n-111628. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Author of original report
Verizon's Response to the BBB
AUTHOR: William - (U.S.A.)
SUBMITTED: Wednesday, October 20, 2004
Verizon won't respond to me. However, they did respond to my Better Business Bureau complaint. They said they won't do anything about it.
I replied back that I am willing to eat the cost of the phone myself if they take the charges off my bill for the cellular "service" I didn't receive. If I couldn't even hold a phone conversation with the phone, I shouldn't have to pay the activation fee and for the 2 weeks I had the service.
Verizon hasn't even responded to this request either. Verizon "never starts working for you!"


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