Complaint Review: Verizon Yellow Pages - Greenbelt Maryland
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- Author Confirmed
- Verizon Yellow Pages 7501 Greenway Center Drive Greenbelt, Maryland U.S.A.
- Phone: 800-284-7279
- Web:
- Category: Corrupt Companies
Verizon Yellow Pages continues to bill for incorrect ads ripoff Greenbelt Maryland
*Author of original report: Verizon Has Last Word
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For the past 2 years, my Verizon Yellow Page ads were not changed as I had asked. I paid the first year thinking that anyone can make a mistake. When this happened a second year after being careful to order the new ad changes, I refused to pay the charges.
Repeated contacts with Verizon were fruitless and frustrating. They advised that their policy was not to refund or forgive the disputed charges; they would only offer to increase to size of next yeear's ad at no extra charge.
I have complained to the Better Business Bureau (2/2005) and have yet to hear a response. A reply from the Virginia Commonwealth's Attorney General's office advised they had no jurisdiction.
A legal resource advised, and I sent, a letter offering to forget the money already paid for the incorrect ads if they would cancel the remaining billings on the contract for the incorrect ads; they have refused.
Screwed
Newport News, Virginia
U.S.A.
This report was posted on Ripoff Report on 09/26/2005 08:00 AM and is a permanent record located here: https://www.ripoffreport.com/reports/verizon-yellow-pages/greenbelt-maryland-20770/verizon-yellow-pages-continues-to-bill-for-incorrect-ads-ripoff-greenbelt-maryland-158333. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Author of original report
Verizon Has Last Word
AUTHOR: Barry - (U.S.A.)
SUBMITTED: Sunday, October 23, 2005
The Yellow Pages for my area came out recently. Not only was my revised ad not printed, but I was denied a line entry. So much for fairness and equity.
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