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Report: #1314032

Complaint Review: Viator - Nationwide

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  • Reported By: IndySouth — Indianapolis Indiana United States of America
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  • Viator Nationwide USA

Viator Travel Beware of a scam San Fransisco California

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Use caution with booking City Passes with this company. Printed on the pass it says they are good for a year but if you use it for just one attraction out of of the five or more you purchased then you are out of luck since the activation only makes them good for thirty days. You LOSE all the remaining attractions if not used in the thirty day period. This happened to me and my wife. I read plainly on the first page that includes the scan information used by the attractions you attend about the "good one year" statement. I didn't read the fine print on other pages that details the 30 day expiration conditions. I contacted Viator.com and was told it was my fault for not reading all the pages. I indicated the information was contradictory but that fell on deaf ears.



I asked for a three attraction pass as a compromise and they told me to pound sand. I'm out about $100.00 that I spent for the two Passes for my wife and I.



I was disappointed Viator would not meet me half way. I would not recommend this company to anyone!


This report was posted on Ripoff Report on 06/28/2016 03:53 PM and is a permanent record located here: https://www.ripoffreport.com/reports/viator/nationwide/viator-travel-beware-of-a-scam-san-fransisco-california-1314032. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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